Join us on Tuesday, April 24 as Greg LeBoeuf  chat with us about tactical communication.

Personal vs. Professional

Would you know how you would react during confrontation? Your reaction can affect the outcome of the situation.

Multiple times a day we are faced with the challenge of effectively communicating our message to individuals who chronically live in a state of stress. When we fail to communicate effectively, it’s often due to ineffective strategies that create an adversarial relationship.

• Learn to develop a professional presence and how to avoid being “sucked” into an emotionally charged reaction by your personal self.
• Learn a simple, yet powerful routine that allows you to “click” into your personal self, and to maintain this powerful state, even in the face of intense pressure.
• Learn 5 essential communication techniques that provide an easy to follow process that creates neutral ground and a positive experience.
• Learn exactly what to do and say when you encounter someone who simply will not comply with our requests.

Tuesday, April 24, 2018
7:45 to 9 pm
Knottwood Community Hall
Cost: Free

Please RSVP below so we can keep track of numbers.

Questions? Email neighbourhoodwatch@knottwoodcommunity.ca.